Welcome New Patients!

We’re delighted that you’re considering Mountain Spirit to help achieve your health and wellness goals.

Are you a brand new Patient to Mountain Spirit, who has never received care here?

Or, have you not been in for care here since July 1, 2021?

Either way, you’re considered a NEW PATIENT here!

Due to growing interest in our award-winning care, we must focus our energy on our ongoing Established Patients. We remain dedicated to maintaining opportunities for our local communities to access our dynamic Group Practice. However, we are only able to take NEW PATIENT Requests via our Online Healthcare Scheduling Request Form.

Most practices of our size have discontinued welcoming New Patients. However, we remain dedicated to our community. Therefore we are willing and able to work with New Patients, but only so long as they complete all Forms in advance of scheduling their first appointment here.

To keep this process running smoothly and efficiently, we are not taking or responding to any phone calls or voice messages for New Patient requests, until they have completed our Online Healthcare Scheduling Request Form.

Whether you’re a New or Returning Patient: Click the ONLINE SCHEDULING! tab in the MENU option above, to schedule!

NOTE: If you wish for us to bill any Insurance of any kind: You must provide your Drivers License, Insurance ID Card, and place a valid payment method of a Credit Card on file prior to scheduling any appointments here.

We will send you a "Welcome to Mountain Spirit" email.

After New Patients have completed the ONLINE HEALTHCARE SCHEDULING REQUEST FORM, and waited at minimum 2 business weeks, only then will our Staff send a Welcome email. This includes a link to your own customized Online Portal via PatientAlly.com that references Grasshopper Natural Medicine and/or Mountain Spirit. This is where you will complete our New Patient Intake Forms electronically.  Sometimes this shows up in a patient’s Spam folder. You’re encouraged to search “PATIENT ALLY” OR “PatientAlly.com” periodically to find your Intake Forms!

If you are unable to access your Online Portal for easy online completion, we have another option for you to complete your forms:

Drop into any of our Clinics during select New Patient weekday hours, 10AM to 4PM Monday through Friday. We’ll help you here!

 

Here’s a brief summary of things to know before your first appointment at our clinic:

  • Initial Acupuncture and Medical Massage appointments typically last at least 60 minutes

  • Primary Care appointments can vary from 20-40 minutes

  • Wear loose fitting clothing for ease of treatment

  • Give yourself extra time to resume daily tasks

  • Bring lab work or any other relevant information

Self Responsibility for Scheduling, and Courtesy Appointment Reminders

You are responsible to add appointments you schedule here at Mountain Spirit to your personal Calendar. Whether or not you receive a Reminder of any type, you remain responsible to arrive on time for each visit.

As an additional courtesy, we have an automated Appointment Confirmation System to help remind you of the time, date and location for each appointment. This is helpful as we now have 3 Locations in Northern New Mexico, with beautiful Clinics in both Santa Fe and Albuquerque! If you would like to confirm your appointment by email, click on the link and then press CONFIRM APPOINTMENT. Or, if you wish to confirm by Text the REPLY “1” at the prompt and return the text back to the same number where it came. Your appointment will then be automatically confirmed!

Upon Completion of your First Visit: Book out appointments according to your Doctor's recommended treatment plan, right here at our Front Desks!

To ensure your preferred treatment times do not get filled, you are highly encouraged to book out your appointments while here at our Front Desks. This is the easiest way to ensure you get the care you need. Our most popular appointments are the evening and weekend times, and they tend to fill very quickly and have few cancellations. Also, booking your treatments ahead of time helps you remember to come in and receive the treatment you need. So often our hectic work and home schedules become overwhelming and we forget to call or make the appointments we so genuinely intended on making, only to realize the time has slipped by and we haven't had time for self care. Booking appointments ahead of time, and keeping them on the same day of the week helps us to remember our "Me" time that can be so helpful on the road to better wellness. Our phone lines are often quite busy—don’t miss your opportunity to schedule followup appointments at our Front Desk before or after each visit.

Overview

It’s ideal to schedule your first appointment for a day and time in which you will not have to work after your treatment. That way you can learn how you respond to treatment with ease and without the risk of neglecting any work responsibilities. We are open 7 days a week, 363 days per year to ensure you’re able to schedule at a convenient time. But if you have to work after your initial treatment just let us know and we’ll be sure to accommodate you.

Our providers use many sources of in a detailed analysis of your medical condition and health history. We are here to serve your medical needs and help you reach your health goals. Doing this takes a little extra time, but our patients are worth the effort.

Our providers will advise you at the time of treatment regarding what state of dress is ideal for treating your medical condition(s), based on your health goals.

Our Nurse Practitioners, Doctors of Oriental Medicine, Occupational Therapists, Licensed Massage Therapists, and Colon Hydrotherapists take into consideration a wide range of information when treating patients. We focus on your concerns including when the symptoms began, their nature and severity, what has and has not worked for treating them in the past. We also analyze your overall state of physical and emotional wellness including sleep and energy cycles, diet and nutrition, emotional and mental health history. We also consider how a patient’s career, lifestyle, and primary relationships affect their states of health and disease.

Please keep in mind that as our patient you are welcome to share as much or as little information as you want. We believe that when a patient provides key information about their overall wellness and health challenges, we may provide even better care.

Our Doctors of Oriental Medicine often look at the tongue and always palpate the body, including the pulses from radial arteries on both arms, to complete our diagnosis and treatment plan based on traditional Asian medicine principles.


We look forward to working with you!